Customer service inbox · Frontier Function

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Maya ChenNEWJust now

My order arrived damaged

Hi, my order arrived today. One item is damaged…

AT

Alex Turner10:42

Where can I find my invoice?

Could you send me a copy for our accounts team?

JR

Jules Rivera10:38

Question about delivery

Do you deliver to our new office address?

My order arrived damaged

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Maya ChenTo: Your support team

Today, 10:45

Hi, my order arrived today, but one item is damaged. Can you help me get this sorted?

Thanks, Maya

Product issueRouted to support

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Maya ChenMy order arrived damaged

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Support SOPsDamaged-item policy

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Customer orderMaya’s order details

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Re: My order arrived damaged

To

Maya Chen

AI draft

Hi Maya,
Sorry your order arrived damaged. Please send a photo of the affected item so we can arrange the next step.

Your Customer Care TeamHere to help.

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