FAQ

Questions about working with Frontier Function

How Frontier Function works, how billing operates, and how to get the most out of AI-powered operatoring tools.

Getting started

What are the subscription plans available?

We offer three simple plans — Free, Pro, and Max.

All plans include core Frontier Function tools, with higher tiers adding advanced AI features, deeper automation, and team-level controls.

Pro and Max are available monthly or annually with a discount.

How do I know which Frontier Function plan is best for me?

If you’re testing the waters or working solo, Free is more than enough.

If you want automated insights, deeper exception handling, and faster reviews, go Pro.

For larger teams needing security, audit logs, and collaboration tooling — Max is the right fit.

Still unsure? Book a 10-minute call and we’ll match you based on your workflow.

Do you have insurance coverage?

We don’t offer insurance — but our tools drastically reduce operatoring risk by catching issues early, preventing downtime, and improving review quality.

If your company requires vendor security documentation, we’ll share everything your IT team needs.

Can I book a one-time service?

Yes. One-time deep-dive audits are available for Pro and Max users.

They include a structured report of issues, performance bottlenecks, and recommended fixes.

What if I need to cancel or reschedule?

You can cancel, upgrade, or downgrade anytime — no penalties.

If you booked an audit session, you can reschedule up to 24h before your call.

Implementation

Do we need to know what to automate?

We accept all major credit cards, debit cards, and (for Max accounts) invoicing via bank transfer.

Annual plans can also be paid via invoice upon request.

Will we need to replace our current software?

No.

Everything you see in the plan is exactly what you get.

The only extras are optional one-time audit services or add-ons you explicitly choose.

What happens after the workflow call?

Anytime. Upgrades happen instantly; downgrades take effect at the next billing cycle.

Your data and settings stay intact no matter the tier.

How involved does our team need to be?

Inside the app you’ll find fast chat support available 7 days a week.

Max customers get priority support with guaranteed faster response times.

How do you handle company data?

We genuinely care about feedback — good and bad.

If something feels off, slow, or confusing, tell us.

We respond to every message, and many new features come directly from user suggestions.

How do you know a workflow is ready?

Every AI-generated result goes through multiple validation layers:

– static analysis

– pattern comparison

– confidence scoring

– safety guardrails

And for Max accounts, you can configure custom QA logic that matches your workflow style and rules.

Subscription & Billing

Is there a referral program available?

Yes. Share Frontier Function and earn credits toward your subscription when someone signs up through your link.

Pro users earn higher referral rewards.

Can I see reviews or testimonials?

Yes — we feature stories from companies using Frontier Function for real operatoring gains.

Everything is verifiable, and many users publicly share their feedback on X, Reddit, and Slack communities.

What are your policies for missed appointments?

If you miss a scheduled audit or onboarding call, you can book a new slot at no extra charge.

We know operators get pulled into fires — no guilt.

What if I need to add additional services?

Addon modules (like deeper performance scans or large operation indexing) can be unlocked anytime.

Just choose them from your dashboard or talk to our team.

How does billing work for teams?

Team pricing scales per seat.

You can invite or remove members anytime and the cost adjusts automatically.

For Max, you can also assign roles, permissions, and billing managers.

What happens if my payment fails?

We’ll retry your payment several times and notify you inside the app and via email.

Your account stays active during the grace period, so your workflow isn’t interrupted.

Do you offer discounts for annual plans?

Yes — annual subscriptions include a built-in discount.

You can switch to annual billing at any time to save money.

Do you offer student, nonprofit, or startup discounts?

Yes. If you’re a student, small startup, or nonprofit, reach out — we offer discounted plans depending on your use case.

Ready to make AI useful in your business?